IT Service Desk Agent I: Frontline Tech Support

Hawthorne Gardening Co.

Full-time Aguascalientes, Aguascalientes Seguridad, protección laboral y medioambiental

Posted:

February 20, 2026

Location:

Aguascalientes, Aguascalientes, Mexico

Job Description

                    A leading gardening solutions company in Aguascalientes seeks an IT Service Desk Agent I to provide technical support to end-users. In this role, you will troubleshoot software and hardware issues, manage incidents, and document solutions. Ideal candidates will possess a high school diploma and have 1-2 years of experience in IT support, alongside strong English communication skills. This is a full-time position aimed at ensuring user satisfaction and efficient service delivery.
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Job Overview

Job Type: Full-time

Location: Aguascalientes, Mexico

Posted: February 20, 2026

Deadline: April 01, 2026