IT Service Desk Agent I - Frontline Tech Support

The Scotts Miracle-Gro Company

Full-time Mexico, Mexico Other-General

Posted:

March 04, 2026

Location:

Mexico, Mexico, Mexico

Job Description

                    A leading agricultural company is seeking an IT Service Desk Agent I in Torreón, Mexico. This position is crucial for providing frontline technical support to users, handling hardware/software issues, and incident management. The ideal candidate should have a High School diploma, basic troubleshooting skills, and familiarity with ServiceNow. You will work collaboratively to ensure efficient service delivery and user satisfaction. Join our dynamic team and contribute to a fast-paced environment.
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Job Overview

Job Type: Full-time

Location: Mexico, Mexico

Posted: March 04, 2026

Deadline: April 13, 2026