IT Service Desk Analyst, Italy

Emerald Zebra

full time Rome, Lazio Computer Occupations

Posted:

March 03, 2026

Location:

Rome, Lazio, Italy

Job Description

About the Opportunity
Our client, a global technology consulting company with over 84,000 employees across 40+ countries, is seeking talented professionals to join their European operations supporting major digital transformation programmes in the banking and financial services sector.
Mandatory Skills
IT Service Desk Experience working in ServiceNow proficient in English and Italian
Job Details
Min 1 Years of Experience in IT Service Desk
Excellent communications skills
Knowledge in Active Directory Office365 Windows client troubleshooting Network Monitoring tools
Excellent ITIL knowledge
Work experience in ITSM tools like ServiceNow or BMC Remedy Reporting
Should be proficient in English and Italian
Technical Skills
Jira Service Desk, ServiceDesk, Windows Server

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Job Overview

Job Type: full time

Location: Rome, Italy

Posted: March 03, 2026

Deadline: April 12, 2026