IT Service Desk Manager — Lead SLA-Driven Support Team

An innovative technology firm based in Singapore is seeking an IT Service Desk Manager to lead a high-performing team. The role involves ensuring service delivery meets quality standards, managing escalations, and driving continuous improvement initiatives. Candidates should have at least 3 years of IT Service Desk management experience, alongside a Diploma in Computer Science or related fields and ITIL certification. This position offers a competitive salary and the chance to work in a dynamic environment.
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