IT Service Desk Pro: 1st-Line Support & SLA Champion

Occupop

Full-time cape town, western cape Installation, Maintenance & Repair

Posted:

May 27, 2026

Location:

cape town, western cape, South-Africa

Job Description

Occupop seeks a Technical Support role in Cape Town, Western Cape, South Africa. Responsibilities include providing 1st line support and managing tickets efficiently, as well as collaborating with engineers to meet service level agreements. 
The ideal candidate will have strong customer service skills and 1-2 years of experience in IT support. Benefits include a competitive salary, medical aid allowance, and development opportunities. 
 #J-18808-Ljbffr
                

Apply for this Job

Submit your application for the IT Service Desk Pro: 1st-Line Support & SLA Champion position at Occupop.

Apply Now Save for Later

Job Overview

Job Type: Full-time

Location: cape town, South-Africa

Posted: May 27, 2026

Deadline: July 06, 2026