IT Service Desk

On-site - Quezon City | 3-5 Yrs Exp | High/Senior High School | Full-time

Job Description

Job title: IT Service Desk

We are hiring an experienced IT Service Desk professional to provide technical support for an international account. The role involves troubleshooting hardware, software, and Microsoft-related issues while delivering excellent customer support.

Salary: Up to 40k + 20% Night Pay | HMO on Day 1 + 1 Free Dependent

Location: Eton Centris QC

Qualifications

• Minimum 3 years of total ITSD experience (must be from an international account)
• Strong communication skills — good to excellent English proficiency
• Educational Background: High School Graduate (Old Curriculum); Senior High School Graduate; Associate Graduate (2 years); College Graduate — must be able to present a diploma
• Experience with ServiceNow (SNOW) and Active Directory (AD)
• Proficient in Microsoft Outlook, Excel, and T...