IT Service Desk Specialist

We're working on an exciting project with a renowned US-based client for 2026, which includes several key positions... Among them, a
Service Desk Specialist

If you're passionate about helping users solve technical issues, ensuring smooth IT operations, and delivering outstanding support experiences, we'd love to have you in our Talent Pool for upcoming opportunities. Don't hesitate to apply today

Estimated start date:
February - March 2026

Interview process begins:
January 2026

Contract type:
Independent Contractor (full-time, remote, long-term engagement)

Are you skilled in…?

• Providing L1–L2 technical support to end-users remotely
• Diagnosing and troubleshooting hardware, software, and connectivity issues
• Managing tickets via ITSM tools (e.g., ServiceNow, Jira, Zendesk)
• Installing, configuring, and maintaining Windows and Office 365 environments
• Escalating incidents app...