IT Service Desk Specialist

Company Overview

Scorpio is a leading service provider involved in the seaborne transportation of commodities and petroleum products. It has been investing in and operating shipping assets since 1951. Scorpio provides full technical management expertise as well as commercially managing a fleet of over +180 vessels. Headquartered in Monaco, today Scorpio employs more than 850 onshore employees located across Europe, North America, the Middle East and Asia.

Primary Responsibilities And Duties

• Comprehensive End-user IT Support. Including Remote, Phone, Email and Onsite.
• Knowledge of ITSM & ITAM tools – ServiceNow or similar.
• Asset Inventory Management.
• User account management in Active Directory (Azure AD): User, Object & OU (Creation / Deletion / Update).
• Installation of Windows 11 and other standard applications.
• Familiarity with Microsoft Azure, O365, Microsoft Teams, Antivirus, and Intune portal.
• Mobile...