IT Service Desk Specialist

Flintex Consulting Pte Ltd

Full-time Singapore, Singapore Computer Occupations

Posted:

June 09, 2026

Location:

Singapore, Singapore, Singapore

Job Description

                    Position Objective 
The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs).
As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT incidents and service requests. They act as the primary point of contact for all user incidents, requests, and general communications.
Furthermore, the specialist is committed to enhancing user awareness of IT-related issues and promoting the appropriate utilisation of IT services and res...
                

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Job Overview

Job Type: Full-time

Location: Singapore, Singapore

Posted: June 09, 2026

Deadline: July 19, 2026