IT Service Desk Team Lead — Coaching & Global Support

A global technology solutions provider in Singapore seeks a Team Lead for IT Service Desk to oversee daily operations and ensure timely response to service requests. The role involves managing a team of Service Desk Analysts, coaching them, and driving continuous improvement initiatives. Candidates should have a Bachelor's degree in Information Technology and at least 5 years of experience in IT service management. The company offers competitive benefits and a supportive culture.
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