IT Service Desk Team Lead

Requirements

• Diploma or Bach
  elor's degree in Computer Science, Information Technology, or a related discipline.
• Strong working knowledge of IT services, platforms, and technologies that support business operations.
• 6–8 years of experience in IT service and support, with proven exposure to end‑to‑end Service Desk operations.
• Prior experience in team leadership or mentorship within a Service Desk environment, with the ability to guide and support analysts.
• Fluency in Mandarin and Bahasa Malaysia , with the ability to speak, read, and write in both languages to support customers in China and Indonesia.

About Us

Aspiro is an MSC-status shared services company and one of the Top 3 Most Preferred Employers in Malaysia Shared Services (Graduan Awards). We value creativity, growth, and innovation.

Why join us

• Career growth with an ACCA-approved employer