IT Service Manager

Job Opportunity: IT Service Manager(Part-Time / Remote)– Singapore

Company:
Sales Tips

Why Join Us?

Step into a flexible remote role where you can lead IT service excellence while enjoying work-life balance. Join a growing digital-focused company and make real impact by improving service quality and user experience.

Your Role

As an IT Service Manager, you will oversee IT service delivery, ensure smooth operations, and continuously enhance service performance. You'll act as the bridge between technical teams and business users.

What You'll Do

• Manage end-to-end IT service operations and support processes
• Monitor service performance and ensure SLA compliance
• Handle incident, problem, and change management
• Coordinate with internal teams and external vendors
• Improve service efficiency and user satisfaction
• Prepare reports and provide insights for continuous improvement