IT Service Performance & Supplier Manager

FalconSmartIT
Full-time London, England Operations Specialties Managers
Posted:
June 03, 2026
Location:
London, England, United Kingdom

Job Description

Job Title: IT Service Performance & Supplier Manager

Location: London, UK

Job Type: Permanent


IT Service Performance & Supplier Manager

  • Provides SME on the governance, assurance and management of IT Service Performance across EBRD Ecosystem (internal IT support teams/Suppliers/Vendors)
  • Accountable for defining, documenting and integrating service performance & governance standards across EBRD Ecosystem
  • Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achievement against performance metrics such as SLAs, KPIs, KRIs, IT Controls etc.
  • Accountable ...

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Job Overview

Job Type: Full-time
Location: London, United Kingdom
Posted: June 03, 2026
Deadline: July 13, 2026