Job Description
United Kingdom - Newcastle
Posted: 08/10/2025
Salary: £46K per Year
ID: 36714_BH
Apply
OR IT Service Quality LeadLocation: Newcastle (Hybrid - 3 days office-based)
Contract: Fixed-term until December 2026
Salary: Up to £46,000 per annum
We're partnering with a major manufacturing and distribution business seeking an IT Service Quality Lead to drive excellence across its technology operations. This role is ideal for someone passionate about improving service delivery, ensuring compliance with ITIL standards, and fostering a culture of continuous improvement.
You'll be responsible for ensuring IT services meet performance and quality expectations, enhancing operational efficiency, and championing best practices across cross-functional teams.
Key Responsibilities
Service Quality & Governance
Develop and im...
Apply for this Job
Submit your application for the IT Service Quality Lead position at TechNET IT.
Apply Now Save for Later