IT Services Operations Specialist Hybrid Role

Enhance operational effectiveness as an IT Services Operations Specialist with Quadbridge. This hybrid role is ideal for those with a keen eye for detail and a passion for financial discipline.
At Quadbridge, a fast-growing IT solutions provider, you will be pivotal in managing the services organization's operations. This role involves partnering with various teams to drive billing processes, resource utilization, and operational clarity. Your contributions will support better forecasting and service margin predictability.
Key Responsibilities:
• Lead and manage services billing ensuring contract alignment
• Partner with Finance for effective revenue forecasting
• Monitor key metrics for improvement opportunities
• Facilitate resource allocation across various projects
• Create operational dashboards for performance insights
Requirements:
• 5–8+ years of experience in operations or financial roles
• Knowledge of professional services billing and forecastin...