IT Site Reliability & Performance Engineer

**Title:** IT Site Reliability & Performance Engineer
**Location:** United States-Illinois-Wood Dale
**Job Number:** 18411

The Site Reliability and Performance Engineer designs implement and maintains monitoring and observability solutions and supports the performance and scalability of IT infrastructure and applications. This role partners closely with infrastructure, operations, development, and security teams to help ensure IT services and systems remain available, reliable, and high performing.

**This position is based at our Corporate Headquarters in Wood Dale, IL, with a planned relocation to the Merchandise Mart (Chicago) in early 2027.**

**What you will be responsible for:**

+ Develop and maintain the organization’s monitoring and observability strategy, standards, and best practices.
+ Design, deploy, and manage monitoring platforms and related tools.
+ Collect, analyze, and visualize metrics, logs, traces, and events to deliv...