IT Solutions Architect

Key Responsibilities

Solution Design & Architecture

• Design scalable, secure end-to-end CRM solutions using Dynamics 365.
• Translate business requirements into technical architecture and integration strategies.
• Produce architecture documentation and guide implementation teams.

Implementation & Customization

• Lead configuration and customization of Dynamics 365.
• Oversee development of plugins, workflows, scripts, and integrations.
• Ensure seamless data migration and system integration.

Stakeholder Engagement

• Collaborate with business, IT, and vendors to deliver CRM solutions.
• Communicate technical concepts clearly to non-technical stakeholders.
• Conduct user workshops and training to drive CRM adoption.

Continuous Improvement

• Monitor system performance and recommend enhancements.
• Stay current with Dynamics 365 updates and bes...