IT Specialist

Responsibilities:
Renders technical support to address issues with the company's software applications
Coordinate with software supplier for elevation of unresolved user concerns
Monitor pending concerns escalated to suppliers
Responsible for testing of outsourced customized computer applications and coordinate directly with supplier to resolve problems
Guides users in the use of company applications
May be assigned as administrator for existing applications
Evaluate/review available software applications in the market that may be applicable to the company
Maintains/modifies/enhances existing systems in Progress
Generates ad-hoc reports
Assists employees with their computer-related tasks
May be assigned to conduct computer literacy training for employees
Qualifications:
Must be a graduate of IT-related course
Proficient in at least one programming language and must have experience in
writing code
Proficient in MS Office Applications (...