IT Specialist

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Experience supporting IT systems in a manufacturing or industrial environment.
• Knowledge of MES, ERP systems, and shop-floor automation technologies.
• Familiarity with networking concepts and industrial communication protocols.
• Strong troubleshooting skills and ability to work under time-sensitive conditions.

Key Responsibilities:

IT Infrastructure & End-User Support

• Install, configure, patch, and repair PC hardware, software, conferencing equipment, and peripherals.
• Respond promptly to support requests for laptops, desktops, printers, copiers, and other technology needs.
• Manage Windows PCs using endpoint management tools to ensure compliance with security standards and configuration best practices.

Manufacturing Systems Support

• Provide te...