IT Specialist

Job Description Plan, set up, and manage all IT and network infrastructure for new store openings, including computers, printers, mobile devices, CCTV systems, Wi-Fi, and telephone lines. Coordinate, supervise, and manage external vendors for IT and technical setup works. Set up and manage new user email accounts, including account creation, configuration, access rights assignment, and ongoing maintenance. Manage and maintain all IT server, systems, hardware, software, and networks across the group of companies. Ensure all outlets' CCTV systems and IT equipment are fully operational at all times. Provide day-to-day technical support to users, including troubleshooting hardware, software, and network issues. Perform daily maintenance of PCs, laptops, and server rooms, including system updates and checks. Monitor, manage, and maintain network infrastructure such as routers, switches, firewalls, and VPNs. Ensure IT security through proper data backups, antivirus management, system access ...