IT Support (3+ years)

Analyst – IT Infrastructure - 3+years - Kochi
Job Summary:
We are seeking a highly skilled Analyst – IT Infrastructure to join our IT & Systems team at DBiz AI Solutions Pvt. Ltd. The ideal candidate will manage and support End-User Computing devices, Office 365 administration (including Intune and Entra ID), network and firewall maintenance, IT asset management, and compliance-related documentation. The role involves troubleshooting, ensuring system security, maintaining SOC/ISO-related documentation, and collaborating with teams to maintain smooth IT operations across the organization.
Key Responsibilities:
Manage and support laptops, desktops, and other End-User Computing devices.
Administer Office 365, including Intune and Entra ID.
Monitor system performance, troubleshoot issues, and provide timely IT support.
Maintain network infrastructure and firewall configurations.
Manage IT assets and inventory, ensuring proper documentation.
Maintain SOC and ISO...