IT Support Analyst

IT Support Technician (Desktop / Field Support)
We’re looking for a hands-on IT Support Technician to join a fast-paced environment supporting end users across hardware, software, and network systems. This is a great opportunity for someone who enjoys troubleshooting, working directly with users, and being involved in both day-to-day support and larger IT initiatives.
What You’ll Do

+ Troubleshoot and resolve issues across hardware, software, printers, and network connectivity

+ Provide deskside and remote support for end users, ensuring timely resolution and strong customer experience

+ Install, configure, and maintain desktops, laptops, printers, and other IT equipment

+ Support LAN environments, including basic networking, connectivity, and device setup

+ Perform data backups/restores and assist with system upgrades and migrations

+ Manage and support Active Directory and Group Policy updates

+ Install and troubles...