Job Description
Being Next means challenging the status quo.
It means being non-conformist.
It means keeping your eyes on the future.
Being Next means taking the right step in your career.
We are a Portuguese tech company transforming industries through innovative solutions,
and we want your talent with us.
Be our NEXT TE&S – User IT Support Analyst !
• Provide first and second level user support through email, phone and ticketing tools, ensuring timely assistance and issue resolution;
• Analyze, monitor and improve data quality using Excel, SQL and analytical tools, collaborating closely with international teams;
• Track, report and optimize support activities, contributing to process improvement, application efficiency and user satisfaction;
• Minimum of 3 years of experience in user support or similar roles;
• Fluent French is mandatory; good level of English is desirable;
•...
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