IT Support Analyst

Administer and maintain the organization’s information systems to ensure that they function reliably and in accordance with user needs. Install and configure information systems and associated hardware in accordance with technical specifications. Communicate with system users. Efficiently investigate, troubleshoot, and resolve system problems. When necessary, escalated system problems to more senior staff.

• Local Help Desk for end‑users support; provides support to all new technologies (hardware & software) required by the company.
• Training Google Workspace to other users.
• New Software / Software Installation. Install and set up the new equipment in the company.
• Control of licenses / PC inventory / PC maintenance. Perform the corrective maintenance to the computer systems (hardware) of all company’s equipment.
• Solves the different problems in the networks and connectivity of all the compute...