IT Support

Position Overview

We are seeking a highly skilled IT Support to join our Belgrade team and deliver exceptional IT Support. If you have a varied set of technical skills, passion for technology and feel confident in fast-paced environments, don’t hesitate to apply!

Tasks & Responsibilities

• Manage and administer M365 environments efficiently
• Provide operational support for Windows laptop operating systems and Microsoft Office applications
• Utilize ticketing systems, such as Jira, to track and resolve IT issues
• Demonstrate strong network knowledge to troubleshoot and resolve connectivity issues

Requirements

• Excellent verbal and written communication skills in English
• Strong work ethic and customer-oriented approach
• Previous experience in IT support or related roles
• Certification in CompTIA A+ and Microsoft MS-900 would be highly beneficial

About MDPI <...