IT Support Consultant (1st & 2nd Line Support)

Location: Oslo, Norway
Remote: No (0% remote)
Assignment Period: 01 July 2026 – 28 February 2027
Application Deadline: 14 June 2026

Assignment Description

We are seeking an IT Support Consultant with experience in 1st and 2nd line support within an End User Services (EUS) environment. The role involves handling incidents, service requests, and ensuring efficient day-to-day IT operations.

You will support end users across tools such as Google Workspace, Atlassian, MS Entra ID, Intune, Slack, and Ubiquiti, while collaborating with other IT teams for escalations and issue resolution.

Key Responsibilities

• Provide 1st line user support for incidents and service requests

• Log, prioritize, and follow up on tickets in ITSM systems

• Perform user and device administration (on...