Job Description
We're Hiring: Service Delivery Coordinator
Location: Remote | Employment Type: Full-Time
At Techvue360, we're looking for a dedicated and detail-oriented Service Delivery Coordinator to join our dynamic team. If you're passionate about IT support and managing service delivery, this is the perfect opportunity for you.
Key Responsibilities:
Manage and track IT support service requests from initiation to resolution
Ensure timely resolution of issues in line with SLAs
Provide regular updates and communicate service statuses to clients
Collaborate closely with internal support teams to streamline processes
Escalate service delays or issues to ensure timely resolution
Maintain accurate service records and generate detailed reports
What We're Looking For:
Education: Bachelor's degree in IT, Business, or a related field
Experience: Minimum of 1 year in IT support or managed services
Skills:...
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