IT Support Desk Analyst - Pittsburg, KS

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Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all or the same team. One Watco.Here's what you can expect from Watco:

• Outstanding culture recognized by Forbes and Newsweek• Competitive compensation and benefits• Leadership and development programs offered through Watco University• Career advancement opportunities


Job Summary

The IT Support Desk Analyst provides first-level technical assistance to internal team members. This role diagnoses, troubleshoots, and resolves hardware, software, and network issues via phone, email, and chat. The primary goal is to minimize downtime and ensure excellent customer service.


Essential Duties and ...