IT Support

IT Support

£29k; DN9; Mon-Fri afternoon shifts

This is a great position for someone with experience providing 1st and 2nd line IT support and who has their own things to do in the mornings. Starting at 12noon to ensure the USA colleagues are supported promptly, you would be the only member of the IT department to work after 4.30pm. Please do not apply if you are located more than 30 minute drive from DN9 as you will need to commute daily.

The duties of the IT support engineer will include:

Network Administration:

Setting user permissions and roles to ensure appropriate access.

Maintain user records and documentation.

Setting up devices for users.

Maintain the wireless infrastructure.

Assist in managing the company's SharePoint assets.

1st/2nd line support:

Logging support tickets on the IT help Desk for users.

Responding to support tickets on the helpdesk.

Resolving general IT issues on user devi...