IT Support Engineer at McDougall Gauley

Join McDougall Gauley LLP as an IT Support Engineer in Saskatoon. Deliver top-notch desktop and network support while enhancing your skills in a collaborative legal environment.

This role demands a motivated individual with 3-5 years of IT system support experience, preferably in a law firm setting. You will work with Windows operating systems, cybersecurity, and both cloud and on-premises technologies. Your goal is to provide exceptional service to lawyers and staff while managing multiple priorities.

Key Responsibilities: • Diagnose hardware, software, and network issues • Provide responsive white-glove service via various channels • Install and maintain desktops, laptops, and mobile devices • Support day-to-day IT operations and account management • Collaborate on IT projects and system upgrades

Requirements: • Bachelor's degree in Computer Science or equivalent • Minimum 3-5 years IT system support experience • Strong knowledge of networking and cybersecu...