IT Support Engineer

We are looking for a hands-on IT Support Engineer (R2) to join Marel in Boxmeer. In this role, you will provide first-line and partial second-line IT support to internal employees, ensuring users are quickly restored to a fully operational state, ideally within one hour.

You will be responsible for all workplace technology, including workstations, mobile devices, VOIP phones, and related systems. This role also owns the workstation imaging process and plays a key part in IT asset management.

What You’ll Do

• Resolve incidents and service requests via Topdesk
• Deploy and configure workstations using SCCM (including updates)
• Install and support desktop applications (Microsoft Office Suite)
• Manage IT assets and maintain accurate deployment records
• Configure and support iPhones, iPads, and Android devices
• Provide second-line support (printers, basic Active Directory changes, user account management...