Ma
Posted:
February 27, 2026
Location:
dubai, dubai, United-Arab-Emirates
Job Description
Responsibilities
- Act as the first point of contact (Helpdesk) for users seeking technical assistance via phone or email.
- Ensure optimal performance of computer systems and maximize user productivity.
- Install and configure computer hardware, operating systems, and software applications.
- Monitor and maintain IT infrastructure, including computer systems and networks.
- Demonstrate proficiency in Microsoft Office 365 Suite (Outlook, Word, Excel, PowerPoint).
- Assess technical issues and determine the most effective solutions based on available information.
- Perform remote troubleshooting using diagnostic tools and techniques.
- Escalate unresolved issues to higher-level support teams as necessary.
- Provide timely and accurate updates on the status of IT support tickets.
- Document incidents, resolutions, and system events in detailed logs.
- Follow up on open tickets and ensure all up...
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Submit your application for the IT Support Engineer position at Marine Capabilities ( Marcap LLC).
Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
dubai, United-Arab-Emirates
Posted:
February 27, 2026
Deadline:
April 08, 2026