IT Support Engineer - End User Services (L2/L3)

Requirements -

• LANWAN, SCCM, IP Phones, Windows, Desktop Support, Good communication, Organizational, analytical and troubleshooting skills
• Installing and configuring client computer systems
• Responding to client, IT support requests
• Contacting clients to find out the nature of the problem
• Meeting with clients to diagnose software, networking, or hardware issues
• Providing technical support on-site or via remote-access systems
• Offering solutions that meet the needs of the client
• Troubleshooting hardware and software issues
• Installing and maintaining hardware and computer peripherals
• Installing and upgrading operating systems and computer software
• Troubleshooting networking and connection issues
• IMAC of new network printers and related service drivers
• Issuing loaner PC and peripheral devices and maintaining stock
• Install and set-up of us...