IT support Engineer

Description

We are seeking an experienced IT Support Engineer in Ireland. The ideal candidate will have a strong technical background and a passion for providing exceptional support to end-users.

Responsibilities

• Provide technical support and troubleshooting for hardware and software issues.
• Respond to support requests via phone, email, and in-person.
• Install, configure, and maintain computer systems and networks.
• Assist in the setup and deployment of new IT equipment.
• Document and track issues and resolutions in a ticketing system.
• Collaborate with other IT team members to improve processes and systems.
• Conduct training sessions for end-users on new technologies.

Skills and Qualifications

• 4-10 years of experience in IT support or a related field.
• Proficiency in Windows and Linux operating systems.
• Experi...