IT Support Engineer

. Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security . Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats . Stay updated on the latest security patches and updates for all systems and applications . Serve as the first point of contact for troubleshooting system and network issues . Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime . Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation . Conduct thorough research to identify software solutions that align with the company's requirements and objectives . Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures . Set up and implement backup plans and business c...