IT Support Engineer

IT Support Engineer
Salary Range: $4,500 to $6,000 monthly
Requirements: Eligible to work and reside in Singapore We are unable to sponsor work visas.
Roles & Responsibilities
The IT Support Engineer provides hands-on IT support across the Raccoons Labs and partner companies. The role focuses on keeping endpoints and meeting rooms operational, managing company devices, and handling identity/access tasks, with exposure to basic server and network operations. You will also assist with small implementation projects and maintenance activities, delivering assigned tasks on time and within scope and budget. The role requires multi-regional support capabilities, ensuring SLA adherence, and a strong problem-solving mindset to address diverse technical challenges effectively.
Primary Duties:
Reporting to the Head of Security and working closely with the office operations team, you will have the following key responsibilities to support the Singapore office, regional offices, a...