IT Support Engineer with ServiceNow Experience

Join a dynamic role as a Desktop Support Engineer in Montreal, focusing on remote support and system configurations. Enjoy a fully in-office position with varied responsibilities.
As a key player in IT service management, you will handle operating system deployments via MECM and work with ServiceNow for incident management. Your experience with SCCM ensures efficient hardware and software inventories across mobile and desktop devices.
Key Responsibilities:
• Oversee Windows 10 and 11 administration
• Manage image deployment using MECM tools
• Implement software distribution through SCCM
• Provide effective remote support strategies
• Engage in vulnerability management practices
Requirements:
• Strong background in Windows 10 and 11 environments
• Proficiency in ServiceNow ITSM operations
• Ability to manage diverse mobile devices
• Excellent problem-solving and reporting skills
• ITIL foundation knowledge preferred
Leverage your support skills ...