IT Support Engineer - Zurich - Contract (English Speaking)

IT Infrastructure and Support Engineer – Zurich – 6 Month Contract (On‑Site)

Contract: 6 months, part‑time (3 days a week with occasional full weeks to cover absences). Remote option not available; the successful candidate must be in the office every day.

We are a global insurance business looking to add a temporary resource to support the IT Infrastructure / Support and Operations centre through the general day‑to‑day running of the IT function.

Key Responsibilities

• Technical Support & Maintenance: Respond to technical requests, install, configure, diagnose, repair, patch, and upgrade IT hardware and systems to ensure optimal performance.
• Issue Management: Track and manage requests through an ITSM platform, driving issues to resolution and escalating to second and third‑line support teams as necessary.
• Monitoring & Reporting: Monitor global systems, networks, virtualised platforms, and applications fo...