IT Support Executive

About the role



As a Mandarin-speaking IT Support Executive at NETFORGE SOLUTION SDN. BHD., you will be responsible for deploying and maintaining business systems, managing CI/CD pipelines, optimizing network performance, and ensuring the stable operation of our private cloud infrastructure. You will support Chinese-speaking teams and work across rotating shifts to maintain system reliability and efficiency.







What you'll be doing



Perform server system operations and maintenance, including scripting and automation



负责服务器系统运维工作，包括编写运维脚本及自动化处理



Deploy, maintain, monitor, and optimize business systems and infrastructure



进行业务系统的部署、维护、监控及优化



Handle system incidents by performing troubleshooting, analysis, resolution, and follow-up



处理系统故障，包括受理、分析、解决及后续跟踪



Develop and maintain CI/CD pipelines and automation tools to improve operational efficiency
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