IT Support Executive

We are looking for a skilled and customer-oriented Executive IT Support Specialist to join our IT team. This role is primarily focused on providing high-quality technical support to end users, including executives and employees, across hardware, software, networking, and cloud-based environments. The ideal candidate communicates clearly and confidently in English, demonstrates strong troubleshooting skills, and performs well in a fast-paced, service-driven setting.

Key Responsibilities:

• Deliver prompt, professional IT support to employees via phone, email, in-person assistance, and remote support tools
• Diagnose and resolve issues related to hardware, software, operating systems, networks, and applications
• Create, manage, and maintain user accounts and access permissions across cloud-based and on-premises systems
• Administer and support Active Directory, Azure AD, Office 365, Exchange, SharePoint, and endpoint devices
• Install, con...