IT Support Executive

Brief Summary

Join a dynamic team as an IT Support specialist, where you will play a crucial role in providing exceptional end-user technical support and maintaining robust IT infrastructure.

Responsibilities

• Provide end-user assistance for desktops, laptops, mobile devices, printers, and peripherals.
• Install, configure, maintain, and troubleshoot operating systems and business applications.
• Support endpoint security tools, antivirus software, and manage system updates and patching.
• Troubleshoot and maintain connectivity for LAN, WAN, Wi‑Fi, and VPN.
• Configure, manage, and monitor routers, switches, access points, and firewalls.
• Resolve network performance and connectivity issues efficiently.
• Administer Active Directory, including user accounts and access control.
• Manage NAS systems, file storage, and backups; oversee access rights.
• Conduct routine system monitoring, ...