It Support Junior

Are you passionate about technology and eager to start a career in IT?
Join our team as an **IT Support Junior** and be a vital part of our tech-driven company!
In this role, you'll provide essential technical assistance to users, troubleshoot hardware and software issues, and help maintain smooth network operations.This position is **on-site in Guadalajara** and perfect for those who want to grow their skills in a supportive, dynamic environment.
**Key Responsibilities**:- Assist with diagnosing and resolving hardware and software problems.
- Troubleshoot network connectivity and internet issues.
- Help with the installation, configuration, and maintenance of devices.
- Document, track, and follow up on incidents and solutions provided.
- Perform routine maintenance on IT equipment.
- Ensure timely updates of software and operating systems according to company policies.
- Manage hardware and software inventory efficiently.
- Maintain accurate...