IT Support Level 1

Skills and Knowledge Required

We are looking for a Level 1 IT Support Technician to join our team and provide high-quality technical assistance to internal and external users. The ideal candidate will be tech-savvy, customer-focused, and capable of diagnosing and resolving basic technical issues efficiently. This position requires a proactive and analytical professional who can work independently while collaborating effectively within a dynamic technical environment.

• Tech-savvy professional with a solid understanding of office automation tools, databases, and remote access systems.
• Strong knowledge of computer systems, mobile devices, and related technology products.
• Proven ability to diagnose and resolve basic technical issues promptly and effectively.
• Excellent communication skills, both written and verbal, with a customer-oriented and calm demeanor.
• Foundational experience in administering Office 365, Google Works...