IT Support (Level 2)

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Minimum Requirements:

1. Min 10 years of Proven Experience in support or help desk roles, with exposure to Level 2 tasks.
2. Strong knowledge of Windows, macOS, and Linux operating systems.
3. Experience with Active Directory, Microsoft 365, Google Workspace, and cloud computing platforms.
4. Understanding of networking concepts, including VPN, DHCP, DNS, and firewalls.

Core Responsibilities:

1. Provide second-level technical support for hardware, software, net...