IT Support

Title: IT Support / EUC Specialist
Location: Malaysia, Subang Jaya
Job Description:
Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services.
High Level understanding of the Desktop Support technology areas and understanding across infrastructure components.
Ability to assemble and re-seat components like RAM, SSD, screens, WLAN cards, keyboards, and motherboards.
Capable of system recalibration and thorough sanitization of both external shells and internal components, including cooling fans.
Network understanding & troubleshooting skills.
Experience in usage of SCCM/Ivanti/Intune for deployments and installations.
Experience in OS installation, handling OS related issues and troubleshooting of issues.
Experience in patches and package installation & troubleshooting.
Experience in handling Conference room devices (Polycom / CISCO / Star leaf phones, touch pad...