IT Support Manager (Office 365, MS Dynamics)

A key TEKenable client is seeking an experienced IT Support Manager to join an established organisation. Initially, the successful candidate will take the lead in managing internal IT support for a team of over 50 employees, while also overseeing relationships with external IT managed service providers and other technology vendors. The IT Support Manager will guide a team dedicated to maintaining smooth and efficient IT operations, resolving technical issues, and managing the day‑to‑day performance of the IT network.

Key Responsibilities: 

IT Operations:

• Provide tier 1 support for the IT network, addressing user issues and troubleshooting problems along with the current IT Managed Services solution provider.
• Manage and maintain the Office 365 environment, including user account setup, permissions, and security.
• Assist with the installation, configuration, and maintenance of hardware and soft...