IT Support Officer

Requirements:
• Bachelor's degree or Diploma in IT, Computer Science, or related field
• 1–3 years of experience in IT support or helpdesk role
• Strong knowledge of Windows OS, MS Office, and networking basics
• Familiarity with routers, switches, and basic IP configuration
• Understanding of hardware troubleshooting and system maintenance
• Basic knowledge of cybersecurity and data protection practices
• Good communication and problem-solving skills
• Ability to work independently and manage multiple support requests