Job Description
IT Support Officer- Tmn Impian Emas
Tasks and Duties
• Provide technical support to end-users by responding to IT-related inquiries and concerns.
• Troubleshoot hardware and software issues and provide resolutions.
• Install, configure, and maintain computer systems, networks, and peripherals.
• Manage user accounts and permissions for network access.
• Monitor IT systems to assess performance and security needs, and install necessary updates or patches.
• Train employees on the use of IT equipment and software.
• Maintain records of IT issues, solutions, and system changes.
• Work closely with IT teams to deploy and upgrade systems and infrastructure.
Requirements
1. Bachelor’s degree in a relevant field, such as Information Technology or Computer Science.
2. Knowledgeable in operating systems (Windows and macOS), hardware compone...
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