IT Support Officer - ST-FRC230705 003/01

The Company:
A leading utilities company is expanding the team and is looking for a IT Support Officer for their Data Center.

The Role:

You will be responsible for the following as a IT Support Officer:

• Monitor, control, release, and process batch jobs according to production job plans where necessary.
• Monitor file transfers between internal and external systems and scheduled batch jobs closely and respond to any alert immediately.
• Maintain and keep up to date the Standing Operating Procedures (SOP).
• Ensure proper reporting of operational incidents, and that incidents are prioritised and assigned to the relevant support for resolution in a timely manner.
• Provide regular updates and ensure proper follow-through until issue is resolved.
• Work with team for operational support in application systems projects, including ap...