IT SUPPORT

CSM Engineering Hardware – Shah Alam, Selangor

Responsibilities

• Install and configure hardware and software components.
• Repair or replace damaged hardware.
• Upgrade systems to enable compatible software.
• Install and upgrade antivirus software.
• Travel to branch sites.
• Perform tests on new hardware and software.
• Define software, hardware and network requirements.
• Troubleshoot hardware and software issues.
• Desktop and Printer maintenance services.
• Provide technical support on IT equipment eg: PC’s notebook, server, printer, peripherals and networking.
• Data security, privacy and access controls on files, folders and share folder.
• Positive, communicative and user-oriented attitude.
• Got sense of urgency and capable to handle tense situation.
• To identify and provide daily IT support in troubleshooting of PCs. server, printers, software ...